Privacy and cookie policy
Privacy policy
This is our Privacy Policy and it explains how we use Personal Information which we collect about individuals. “Personal Information” is information about you and other individuals that identifies or makes you identifiable.
Before providing us with Personal Information about someone else, please inform that individual about this Privacy Policy and (where necessary) get their permission to share their Personal Information with us.
The security of your Personal Information is important to us. This Privacy Policy is designed to help you feel more confident about the privacy and security of your Personal Information when using our website (https://www.azurtechnology.com/) (Website) or accessing or receiving any of our services, including quotation, inception and administration of a contract of insurance and/ or processing of a claim (Services).
By using our Services, you agree to the collection and use of your Personal Information by us and our partners in accordance with this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any Personal Information and do not use the Services.
This Privacy Policy sets out the basis on which we process any Personal Information we collect from you, or that you provide to us, or that we collect about you from authorised third parties, through the Services.
If you have any questions or suggestions regarding our Privacy Policy, please contact us at: [email protected].
The terms Azur Technology/we/our/us when used in this Privacy Policy means Azur Technology Limited (company number 14208022 ,registered at 3 More London Riverside, London, United Kingdom, SE1 2AQ), and you/your means you as a user of our Website or our Services.
We are responsible for looking after your Personal Information in accordance with this Privacy Policy, our internal standards and procedures, and the requirements of Data Protection Laws. “Data Protection Laws” means all laws relating to data protection, the processing of Personal Information, privacy and/or electronic communications in force from time to time in the UK, including the UK GDPR and the Data Protection Act 2018.
We may also share your Personal Information with third parties (see below ‘How we share your Personal Information’). Those third parties will assume certain responsibilities under Data Protection Laws for looking after the Personal Information they receive from us.
1 Age requirements
We do not knowingly collect Personal Information from children under 16 years of age. If you are under 16 years old, please do not use the Services or provide any Personal Information to us.
2 Personal information we may collect from you
2.1 When you visit our Website, make an enquiry or register with us as a customer, we may collect some basic Personal Information such as your name and contact details, for the purpose of responding to any query raised. Depending on your internet browser and the application you use to access our Services, we may collect statistical data about your browsing actions and patterns. This means Personal Information about your computer and your use of our Services, including (where available) your IP address, unique mobile device identifier (UDID), International Mobile Equipment ID (IMEI), Android ID, device MAC address, browser information, operating system, timestamps, the pages that you request, applications downloaded, traffic data, location data, weblogs and other communication data, and the resources that you access. We will not use this Personal Information to identify you.
2.2 If you provide us with Personal Information on behalf of a third party, you confirm that the third party has appointed you to act on their behalf and/or that you are able to process their Personal Information in accordance with Data Protection Laws and receive data protection notices on their behalf.
3 How we use your personal information
3.1 In accordance with Data Protection Laws, we may only process your Personal Information if we have a “legal basis” (i.e. a legally permitted reason) for doing so. For the purposes of this Policy, our legal basis for processing your Personal Information is set out below:
3.1.1 Why we process your Personal Information to
• verify your identity for security purposes
• contact you in relation to products/Services you might wish us to provide
• provide you with products/Services you have agreed to
• provide you with suggestions and advice on products, Services and how to obtain the most from using our Website.
The legal basis for which is…
This processing is necessary for the legitimate interests pursued by us in responding to enquiries from you, subject to you raising an objection that requires us to check that our legitimate interests are not overridden by any risk to your rights and freedoms. Where an enquiry relates to Services we provide, this processing may be necessary for the performance of a contract with you.
3.1.2 We may collect Personal Information about candidates for the purpose of recruitment opportunities at Azur Technology Ltd (including, where applicable, special category Personal Information (e.g. details of your health) and details of any criminal convictions).
The legal basis for which is…
This processing is necessary for performance of a contract with you (if you are successful in your application) or where we take steps at your request before we enter into a contract with you.
The processing is also necessary for the legitimate interests pursued by us in locating suitable candidates for job openings, subject to you raising an objection that requires us to check that our legitimate interests are not overridden by any risk to your rights and freedoms. For example, storing your Personal Information in case of a claim or challenge.
In addition to the above, where special category or criminal offence Personal Information is processed, the processing is necessary for us to carry out our obligations to you and exercise our rights conferred on us by law in connection with your employment or potential employment.
3.1.3 We may contact you for marketing purposes (see the marketing section below for further details)
The legal basis for which is…
This processing is necessary for the legitimate interests pursued by us in marketing other products and services or, where you have given your explicit consent for us to contact you for such purposes, the products and service of selected third parties to you. Our processing for legitimate interests is subject to you raising an objection that requires us to check that our interests are not overridden by any risk to your rights and freedoms. You can opt out of receiving our marketing communications or withdraw your consent (as appropriate) at any time.
3.2 It is important that we keep your Personal Information accurate and up to date and so we ask you to provide accurate Personal Information and inform us of any changes.
4 How we share your personal information
4.1 We may share your Personal Information with third parties in the following circumstances:
4.1.1 to protect the rights, property or safety of us or other users of the Services or Website;
4.1.2 where we are obliged, or permitted, to do so by applicable law, regulation or legal process; or
4.1.3 if we (or substantially all of our assets) are acquired by a third party, in which case Personal Information held by us may be one of the transferred assets.
4.2 In addition, we may share your Personal Information with our suppliers
and sub-contractors for the performance of any contract we have with
them or with you.
5 Where we store your personal information
5.1 We take appropriate organisational and technical measures to protect your Personal Information that we hold. We limit access to your Personal Information to those who we believe reasonably need to come into contact with that Personal Information in order to carry out their jobs.
5.2 The Personal Information that we collect from you may be transferred to, and stored at, a destination outside the UK or European Economic Area (EEA). It may also be processed by persons operating outside the UK or EEA who work for us, one of our associated companies or a third party engaged by us. We will transfer your Personal Information out of the UK or EEA only where appropriate safeguards have been put in place which meet the requirements of Article 46 of the UK GDPR or where one of the exceptions for specific situations under Article 49 of the UK GDPR is applicable to the transfer.
5.3 Unfortunately, the transmission of Personal Information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Services and any, transmission is at your own risk.
6 How long we keep your personal information for
6.1 We will review the maintenance of your Personal Information in line with our retention policy – with a view to securely deleting any relevant Personal Information that we no longer require or that we think is no longer necessary to retain.
6.2 We will retain your Personal Information for as long as is necessary to fulfil any of the Services we provide or to omply with applicable legislation (including Data Protection Laws), regulatory requests and relevant orders from competent courts.
6.3 We will delete your Personal Information and stop processing it if you request, as covered in section 12 of this Privacy Policy.
7 Cookies
7.1 We use cookies and similar technologies to make our Website more user-friendly and optimise our Services.
7.2 The data we collect using cookies helps us understand our users better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our Website, Azur Technology can enhance subsequent visits by tailoring our content to match your requirements.
7.3 We use cookies principally because we want to make our Website and, where applicable, mobile applications user-friendly, and we are interested in user behaviour. Generally our cookies don’t store sensitive or Personal Information.
7.4 In the unlikely event that our Website uses cookies to store Personal Information about you, Azur Technology encrypts the Personal Information to prevent unauthorised use by anyone else.
7.5 Here’s a list of the main types of cookies we use, and what we use them for. (When we mention “cookies”, we also mean web beacons and other technologies that collect information in a similar way to cookies on websites or emails. When we mention “websites”, we also mean mobile applications and emails.)
7.5.1 Strictly necessary cookies
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies, Services you have asked for cannot be provided. Because these cookies are strictly necessary, we do not need to ask for your consent to use them.
7.5.2 Performance cookies
These cookies collect information about how visitors use a Website, for instance which pages visitors go to most often. They may also show us which email or web page visitors clicked through from in order to visit our Website, and whether you opened an email we sent you.
Some of these are analytics cookies, set using third party web analytics software, which allow us to monitor our website traffic. For example, we use Google Analytics and Pardot cookies to help us do this.
These analytics cookies may also tell us how many of our visitors are male or female, and may summarise the number of visitors who fall within certain age ranges, or certain interest categories. However, this sort of information is not linked to any individual; it just shows us what percentage of our visitors fall in particular categories.
We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other Personal Information submitted by you (for instance when you submit a form, or partially complete a form) in order to make sure that our communications are as
relevant to you as possible.
Sometimes we may use this data to highlight Azur Technology products or Services which we think will be of interest to you based on your use of our Websites.
We may also use third party cookies during e-commerce transactions to help prevent fraud.
7.5.3 Functionality cookies
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.
They may also be used to provide Services you have asked for such as watching a video or commenting on a blog. The Personal Information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
By using our Website you agree we may place these types of cookies on your device.
Our cookies typically contain:
• a unique name set by the site that generated it
• a value – the information within it that recalls your previous activities.
• an expiration date, which determines how long the cookie will remain active in your browser before being automatically deleted.
7.5.4 Third party cookies and social networks
If you click on a hyperlink from the Website to any third party websites (for example, if you ‘share’ content from our Website with friends or colleagues through social networks), you may be sent cookies from these third party websites.
Third-party websites will have their own privacy and cookie policies which Azur Technology cannot control. Please check the third-party websites for more information about their cookies and how to manage them.
Our emails may contain a “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email.
We may use this information for purposes including determining which of our emails are more interesting to users, and to query whether users who do not open our emails wish to continue receiving them.
The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should read the email in plain text view or with images disabled.
We use cookies from Pardot to track the browsing behaviour of individual visitors to our Website, such as page view activity and impression time, in order to help us better monitor the success of our Website. This information is compiled to make improvements to our Website.
Personal Information is stored in Pardot/Salesforce only if our visitors complete a form, for example for registration to events, contact/request forms or for subscription to our email communications.
8 Links
Our Services may contain links to and from other websites and services. We are not responsible for the privacy practices or the content of any third-party sites. Please check the individual privacy policy of any such websites or services before you submit any Personal Information to them.
9 Advertisers
We may from time to time use third party advertisers or sponsors on our Services. In the event that we do so, we will not disclose Personal Information about individuals, but we may provide them with aggregated information about our users. We may also use such aggregated information to help advertisers reach the kind of audience they want to target (for example, men in London). We may make use of the Personal Information we have collected from you to enable us to comply with our advertisers’ and sponsors’ wishes by displaying their advertisement to that target audience.
10 Marketing communications
For the purposes of Data Protection Laws we have a legitimate interest in processing your Personal Information (such as name and contact details) for electronic marketing communications. We will only require your permission to do this where we are marketing products and services to you as an individual, not to your business. Where you have previously ordered products or services from us and you had an opportunity to opt-out when your Personal Information was initially collected, and unless you have told us not to, we may contact you by email or post about similar or related products, Services, promotions and special offers that may be of interest to you.
Circumstances where we may need to seek your permission are set out below. In addition, with your permission, we may contact you by telephone, email or post to provide information in relation to other products, services, promotions, special offers and other information we think may be of interest to you.
Further, with your permission, we may share your details with our group companies, [and, where we have obtained your consent, other carefully selected third parties] and they may contact you directly (unless you ask them not to) by telephone, email or post about products, services, promotions and special offers that may be of interest to you.
You have the right at any time to ask us, or any third party, to stop processing your Personal Information for direct marketing purposes. If you wish to exercise this right, please follow the unsubscribe link on the electronic communications or contact us on the below details, or the relevant third party, giving us or them enough information to identify you and process your request.
Please note that even if you ask not to receive marketing communications, we may still need to send you service messages regarding the Services.
11 Automated decision making
We do not use any automated decision making in the course of processing Personal Information.
12 Your additional rights
12.1 This section sets out the rights of individuals in respect of the Personal Information we process. If you would like to exercise any of your rights, you should put your request in writing to us using our contact details below.
12.2 In accordance with Data Protection Laws, you have the right to access information about the Personal Information that we hold about you, and to request that Personal Information which is incorrect or incomplete be updated. In certain circumstances, you also have the right to ask for the Personal Information we hold about you to be deleted (right of erasure) e.g. where the Personal Information is no longer needed for the above purposes. You can also seek to restrict the processing of your Personal Information in similar circumstances. You also have the right to be informed about how and why we use your Personal Information, as well as the right to request and reuse your Personal Information for your own purposes.
12.3 You have the right to object to the processing of your Personal Information at any time. You may object to the processing of all or only some of your Personal Information or object to a particular purpose we are processing your Personal Information for. However, your right to object only applies in certain circumstances. For example, your right to object will not apply if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms.
12.4 You have the right not to be subject to a decision which is based solely on automated processing (without human involvement) where that decision produces a legal effect or otherwise significantly affects you. However, this right only applies in certain circumstances. For example, it does not apply where we need to make the automated decision in order to enter into or fulfil a contract with you or we are authorised by law to take the automated decision.
12.5 If you wish to exercise any of these rights, please contact us at [email protected].
12.6 If you seek to exercise a right under the relevant law and we consider an exemption is applicable (or the relevant right is not exercisable), we will explain this to you in as clear a way as we can.
13 Changes to our privacy policy
We occasionally modify our Privacy Policy and any changes we may make to it in the future will be posted on this page and, where appropriate, notified to you by e-mail or other message. This Privacy Policy was last updated on [DATE].
14 Contact
14.1 Please send any questions, comments or requests regarding this Privacy Policy by email to [email protected] or in writing to Data Protection Queries, Aldwych House, 81 Aldwych, London, WC2B 4HN.
14.2 If you have any concerns about how Azur Technology manages your Personal Information, you have the right to make a complaint to a data protection regulator. In the UK this would be the Information Commissioner’s Office – for more information, please visit their website at www.ico.org.uk.